Tag: customer success
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How I Got the Attention of Hobby Lobby’s Corporate HQ As a Part-Time Cashier
Once upon a time, I used to work at Hobby Lobby. As an amateur sewist, being surrounded by fabric, paints, and stickers made me feel right at home. While working as a cashier and department assistant, I interacted with new customers daily. When you’re in the thick of it, you take for granted how many…
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Blog
Why Customer Success is More Than it Seems Have you ever wondered what customer success is really like? If asked for a mental image, one of a worn-out employee trying not to cry while a furious customer demands a refund without a receipt might come to mind. What if I told you that the various…
Emily Dietz 